Metro International Traders - Privacy Policy

Last updated: August, 01, 2024

1. Introduction

Metro International Traders (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our services.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

When you use our services, we may collect personal information such as:

Contact Information: Name, phone number, email address, and physical address.
Booking Details: Information related to your transport bookings, including consignment details, pickup and delivery addresses, and related documentation.

2.2 Non-Personal Information

We may also collect non-personal information automatically when you interact with our website or services, such as:

Usage Data: Information about how you use our website, including IP address, browser type, and operating system.
Cookies and Tracking Technologies: We may use cookies and similar technologies to enhance your experience on our website.

3. How We Use Your Information

We use the information we collect for various purposes, including:

Service Delivery: To process and manage your transport bookings and provide customer support.
Communication: To send you updates, notifications, and other communications related to your bookings.
Improvement of Services: To analyze usage data and improve our services, website functionality, and user experience.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.

We may share your information with third parties under the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as logistics partners and IT support.
Legal Obligations: We may disclose your information if required by law or in response to legal processes, such as a court order or government request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access Your Information: Request a copy of the personal information we hold about you.
Correct Your Information: Request that we correct any inaccuracies in your personal information.
Delete Your Information: Request that we delete your personal information, subject to legal obligations.
Withdraw Consent: Withdraw your consent to the collection and processing of your personal information at any time.

To exercise these rights, please contact us using the information provided in the “Contact Us” section below.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Metro International Traders
C/o, Babulal Bhawan, New Kalimati Road,
Sakchi, Jamshedpur - 831 001 (Jharkhand)
Email: maheshagarwal.metro@gmail.com
Phone: +91 7004083572, +91 9334615598
Office: 0657-2443581

By using our services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting Metro International Traders with your personal information.

Privacy Policy